FAQ

What Is Screen iL?

Screen iL is the first streaming service that brings together in one place the best Israeli content for all of us who are abroad.  Live TV, news, series, movies, reality and all prime time programs

New content is uploaded daily at the same time it’s broadcast in Israel so that you will not miss a thing and can stay connected and updated

Please note: The service is legal and therefore the content on Screen iL is not available for viewing in Israel

What’s On Screen iL?

  • LIVE Watch the leading Israeli channels: 11 (KAN), 12 (Keshet), 13 (Reshet), 14 (Now), The Children’s Stars Channel, i24 News, Yes Israeli, Music IL & Channel 24
  • Catch-Up Did you miss a show you like? You can Catch-Up on all the Live content for up to 7 days back
  • News Watch all the New broadcasts LIVE, or Catch-Up at any time that suits you. All the Current Affairs & Talk Shows on everything that is happening in Israel
  • Films The largest Israeli cinema library in the world. New, award-winning, cult, children’s, and nostalgic movies we grew up with
  • Documentaries a rich docu library with a new film coming out every week
  • VOD The largest Israeli content library outside of Israel that includes thousands of hours of Israeli movies, Israeli series, children’s content, nostalgic content, comedies, dramas and the most talked about prime time and reality shows
  • Children’s Content Children’s Channels, all the Children’s Channel series, the leading Children’s Star content, new & classic children’s tapes, Israeli childhood songs, children’s plays and all the Festigals

With Screen iL you can feel in Israel at the touch of a button. Laugh, remember, and stay connected. See everything airing in Israel when you feel like it and from the device that’s convenient for you

Screen iL Kids World

With Screen iL your kids will enjoy children’s and teens channels alongside a huge VOD library of over 2,000 kids content
The Children’s Stars Channel Stars Manny Mamtera, Rinat, Yuval Hamebulbal, Kofiko and more…
VOD Thousands of hours with all the most successful children’s content of all time, youth series, children’s movies, children’s shows, Festigals, children’s plays, holiday songs and all the children and youth stars of their generation
Children’s Plays including all “Hateatron Shelanu” plays
Children’s Tapes Dozens of childhood songs and Israeli holidays
Children’s Shows All the Festigals since ever and a Motek Shel Festigal

With Screen iL your kids stay connected to Israel, Hebrew and the kids in the country on your time zone and on any screen with easy, simple and legal viewing

How Much Does It Cost??

Screen iL offers an all you can watch membership that allows you to login from any device (smartphone, tablet, smart TV, computer or streamer) with different packages:

  • Monthly Recurring subscription for only $19.99 US
  • Yearly Recurring subscriptions for $219 US
  • On-Time Israeli Tourist Pack for $9 US per week

New subscribers to either Recurring packages will receive their First Week Free!

No additional payments and no add-ons and most importantly, you may cancel at any time and if you cancel during your free week, there is no charge at all!

Please note: Customers who registered using their App Stores will be charged an additional VAT based on their local App Store location

Subscribing

Joining Screen iL is easy, simple and fast. Sign up here and you can start watching right away

In three simple steps, you can start watching and enjoying everything you see in Israel

You can join from anywhere in the world, but viewing is disabled from Israel

Click here for a guiding video

Contact & Support

Got any questions about joining or operating the service or any other issue? 

Send us a note from our site or email us at: [email protected]

You can also contact us on: 

 

Love us on the Facebook page & Instagram ❤️

Service Availability

Screen iL is proud to be the only legitimate copyrighted service

As such, the service is intended for use abroad only and therefore cannot be used within Israel, where the service is blocked

If you are outside the borders of Israel and receive an error message due to your location, try the following solutions:

  • Disable VPN or PROXY services
  • If the previous section did not resolve the issue, contact your ISP for support
  • If you are still unable to browse our site, we invite you to contact us by sending an email to [email protected] and we will be happy to be at your service

Can I Purchase From Israel and Use While Traveling?

You can purchase a Traveler’s Package for $9 which will grant you access on one device for a duration of 7 days. 

The package automatically cancels at the end of the week and no need to worry about subsequent charges. 

You can purchase the plan from here >> screenil.com/travel

You can register from anywhere but content will be available outside of Israel only

Did you encounter a viewing error “You are now in Israel”?

If you receive an error note when trying to watch on your mobile device while in fact you are abroad, it is probably because you are surfing on an Israeli Cellular Network while Roaming (“חבילת גלישה”)

Please make sure that you grant our application GPS Access to determine your location, so that it can confirm that you are indeed abroad.

Location services should be set to “Always” mode and not just “While Using The App”

On iOS (both iPhone & iPad) devices, go to “Location Services” under the privacy area In order to turn on the location services

On Android go to the “App Location Permissions” area under the settings

How to watch?

Screen iL is supported from almost any device with Internet access

Once you register on the Web, you can download the appropriate App on your mobile phone, tablet, computer, streamer and smart TV and enjoy

Apple TV, iOS, Android, Samsung, Amazon Fire, LG and also now Roku (with an English interface only)

Click here for an accurate list of supported devices >>

Change Password 

Your password allows you to maintain your privacy in managing your account

The password is set in the registration process and is required at each initial login from any screen

Forgot your password?

See tutorial video >> 

Forgot your password?  Simply click “Forgot My Password” on the Login Screen and enter the email address with which you registered.

An email will be sent to you with a unique password reset link

Once you reset your password simply log back in with your new password

For any issues, kindly contact us by sending an email to: [email protected]

Parental Code

In order to control who is allowed to watch and which content, there is the option of restricting viewing using a personal code.

Your default code is 1111

You can restrict access to any profile by entering a personal parental control code, or restrict the viewing of certain content to the ages of the children at home.

Personal code change >> on the Settings screen of the main profile, select “My Parental Code”. There you can choose or change your personal Parental Code to protect your privacy or to activate viewing restriction

Activating parental control – on the settings screen of the desired profile, select the “Parental Control Setting” menu to select the desired classification level in restricting viewing for children according to age

Did you change the code and forget it? Send an email to: [email protected] and reset the code back to 1111

Change Subscription Package

Customers who registered through the site can change their subscription plan at any time using the settings screen from a web browser only 

See tutorial video >> 

Go to Settings (cog icon) through your main profile

Choose a Subscription → Manage → Change Plan 
Remember your Personal Code is 1111 unless changed as per the above
Select the desired viewing package and click Confirm

Once you add a card, don’t forget to mark your default card; you can only delete the card not associated with your subscription

In order to change on a mobile device:

Log in to your account from here >> 

Enter your username & password

From the app download screen, click on “הגדרות מנוי” at the bottom of the screen

Choose Customer Details → My Subscription

and make the changes you want (change or cancellation)

*It is not possible to change between a monthly or annual subscription to an Traveler’s Package (one-time) only after canceling the subscription
 

Change Payment Method

You can change your method of payment from a web browser only

See tutorial video >> 

Go to Settings (cog icon) through your main profile

Choose a Subscription → Manage → Change Payment Method → Add A Payment Method 

Once you add a card, don’t forget to mark your default card; you can only delete the card not associated with your subscription

Viewing invoices for paid periods

If you registered through our website, you can login to our system with the email you registered with and download your receipts >> screenil.com/receipt

If the registration was made through one of the app stores, the receipts will be received directly from the app store companies 

Cancellation

Your subscription can be activated or deactivated at any time

No obligation, no small print and no cancellation fees

To cancel your subscription, log in to the service from a computer or laptop (this option is not not available from a smartphone or tablet)

See tutorial video >> 

Go to Settings (cog icon) through your main profile

Choose the Subscription → Manage → Cancel Subscription → Confirm

The service will be canceled immediately at the end of the current payment period

Travelers’ Package is automatically deactivated at the end of its period 

In order to change on a mobile device:

Log in to your account from here >> 

Enter your username & password

From the app download screen, click on “הגדרות מנוי” at the bottom of the screen

Choose Customer Details → My Subscription

and make the changes you want (change or cancellation)

*It is not possible to change between a monthly or annual subscription to an Traveler’s Package (one-time) only after canceling the subscription

Profiles

Screen iL lets you set different profiles on the same account, so that each of the users in your household will have a unique & customized setting

Licenses

If you came across a slide that says in Hebrew: 
“The rights for this program is not granted for broadcasting outside of Israel” 
or 
“The program remained in Israel”
We ask you to compassionately understand that and patiently wait for the next program.

We strive to broadcast every program outside of Israel, though in some cases the rights-owners do not grant such broadcasting and it remains at their discretion.

For more information please visit >> screenil.com/legal

Oops!

We noticed you are in Israel

Screen iL is accessible from anywhere in the world except Israel

All that separates you from watching our content is a plane!